> ## Documentation Index
> Fetch the complete documentation index at: https://docs.leadblanc.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Welcome to Leadblanc — the modern conversational AI and customer commerce platform.

Leadblanc is a customer conversation and commerce platform designed to turn inbound customer chats into qualified leads and sales on autopilot.

It connects a single intelligent AI brain to your website chat widget, WhatsApp Cloud numbers, and custom APIs — backed by a unified human-in-the-loop Helpdesk.

> [card] [Quickstart](https://docs.leadblanc.com/quickstart.md)
>
> Set up your business workspace, train your agent, and launch in 3 minutes.

> [card] [Web Chat Widget](https://docs.leadblanc.com/channels/web-chat.md)
>
> Embed our velvety-smooth chat widget onto any website with one script tag.

> [card] [WhatsApp Integration](https://docs.leadblanc.com/channels/whatsapp.md)
>
> Deploy your AI assistant to your official WhatsApp Business Cloud phone number.

> [card] [Helpdesk & Inbox](https://docs.leadblanc.com/features/helpdesk.md)
>
> Review live conversations, take over chats, assign tickets, and resolve customer queries.

***

## Architecture Overview

Leadblanc is built on four core pillars:

1. **One Autonomous Brain**: One centralized AI brain per workspace that processes domain knowledge, website crawl data, custom instructions, actions, and safety guardrails.
2. **Omnichannel Delivery**: Seamlessly deployed across Web Chat, WhatsApp, and REST endpoints with zero fragmentation in customer identity.
3. **Integrated Helpdesk**: Native human-in-the-loop escalation. If a customer asks a complex question or requests a human, the agent smoothly pauses and hands over to your team.
4. **Zero-Latency Performance**: Under 50ms initial response preparation and streaming LLM token delivery for a fast customer experience.

> [!NOTE]
>
> Need help or enterprise onboarding? Visit our [Support Center](https://leadblanc.com/contact) or reach out directly to your account representative.


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