> ## Documentation Index
> Fetch the complete documentation index at: https://docs.leadblanc.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Outbound Campaigns

> Run proactive broadcast campaigns and automated message flows on WhatsApp.

Reach customers proactively with automated broadcast campaigns, back-in-stock notifications, cart recovery alerts, and promotional announcements.

## How it Works

```mermaid theme={null}
flowchart LR
  Audience[Select Contacts / Filter Audience] --> Template[Pick Approved WhatsApp Template]
  Template --> Schedule[Schedule or Send Broadcast]
  Schedule --> Track[Track Delivery, Read & Reply Rates]
```

1. **Audience Segmentation**: Filter contacts by tags, past purchase history, last interaction date, or custom attributes.
2. **Template Selection**: Choose from your Meta-approved WhatsApp message templates with dynamic variable tags (`{{1}}` for customer name, `{{2}}` for product name).
3. **Real-time Analytics**: Track delivery confirmation, open rates, click-through rates, and inbound response conversions.

***

## Example Template

```text theme={null}
Hi {{1}}, great news! The {{2}} you were eyeing is back in stock with limited quantities. 
Click below to claim yours with free express shipping:
[View Product Now]
```

> [!NOTE]
>
> All marketing and utility message templates must be pre-approved by Meta before broadcasting. Templates submitted through the Leadblanc dashboard typically undergo automated Meta review within 2 to 15 minutes.


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